Senior Starlink Enterprise Accounts Lead, Government

SpaceX; Redmond (WA); On-site; USD 180,000 - 250,000; Full time

Job summary

SpaceX in Redmond, WA seeks a Sr. Manager to lead Starlink Enterprise Accounts within Civilian Government Programs. You will build and scale a high-performing team, own strategic growth, and manage enterprise contracts with federal civilian customers.

The role emphasizes cross-functional collaboration with product, finance, and legal teams to enable scalable delivery, maximize revenue, and ensure customer satisfaction. Travel to client locations may be required.

Qualifications

• 10+ years working with Civilian government executives and customers to support a technical product/service.
• 5+ years of direct people management experience.

Responsibilities

• Build, deliver, and rapidly implement strategy and growth plans for delivering Starlink to Civilian government programs.
• Grow and build the enterprise account management function within Starlink.
• Hire and lead an exceptional team.
• Identify and build tools and capabilities to manage accounts in a scalable way, working closely with the application software and finance teams to automate as much as possible
• Develop internal goals and metrics/visualizations to measure and communicate success
• Manage all aspects of non-technical project management for Civilian government accounts
• Work with internal and external stakeholders to finalize commercial government subsidy contracts, serving as a final check before contract signature to ensure we are poised for success and any risks are captured/communicated internally
• Ensure that contract requirements are delivered on time and meeting contract requirements
• Take an extreme ownership approach to realizing activation goals and forecasted revenue on or ahead of schedule
• Identify and broadly/loudly communicate readiness levels, requirements, schedules, and risks
• Own the customer interface from contract signature onwards including onboarding, ongoing account management, and long-term retention/growth of the relationship and revenue
• Build relationships with customer points of contact to identify requirements and manage expectations, driving revenue realization as quickly as possible
• Collect, communicate and champion customer feedback internally to influence and steer programmatic and technical development required to maintain and grow enterprise business
• Retain and grow the value of accounts

Skills

Customer engagement

People management

Government programs

Contract management

Cross-functional leadership

Job description

SpaceX in Redmond, WA seeks a Sr. Manager to lead Starlink Enterprise Accounts within Civilian Government Programs. You will build and scale a high-performing team, own strategic growth, and manage enterprise contracts with federal civilian customers.

The role emphasizes cross-functional collaboration with product, finance, and legal teams to enable scalable delivery, maximize revenue, and ensure customer satisfaction. Travel to client locations may be required.