Senior Enterprise Account Owner - Remote, $1M+ ARR Growth

TeamViewer; Arlington (VA); Remote; USD 180,000 - 240,000; Full time

Benefits offered by this job

Stock-based options

Flexible PTO

Health insurance

401(k) with employer matching

Parental leave

Life Insurance

Disability insurance

Teambuilding events

Open door policy

Diversity & inclusion

Job summary

TeamViewer in the Washington DC area is hiring an Enterprise Account Manager to own a book of up to 40 enterprise accounts with $1M+ ARR. You will manage the strategic relationship, renewals, and expansion, forecast weekly, and collaborate with Solution Engineers, Customer Success, and partners to maximize retention and growth.

This is a farming role; new-logo acquisition sits with Account Executives, renewals under $10K are handled by the Enterprise Account Specialist desk.

Qualifications

• 3+ years in enterprise account management, renewals, or customer-facing sales with existing customers.
• Proven record of retaining and expanding a book of business against retention and expansion targets.
• Strong commercial skills: negotiation, multi-year structuring, and navigating procurement in mid-size and large organizations.
• Consultative, solutions-focused approach with the ability to engage IT leaders and business stakeholders on value and roadmap.
• Disciplined operator: weekly forecasting, account planning, and CRM hygiene (Salesforce).
• Excellent communication and presentation skills; comfortable in executive conversations.
• Entrepreneurial attitude with the ability to work in a rapidly changing, high-growth environment.
• Spanish is a plus but not a requirement.
• Required Travel: Up to 40% domestic

Responsibilities

• Own a book of up to 40 enterprise accounts at $1M+ ARR as the sole account owner, with full accountability for gross retention, net revenue retention, and expansion.
• Build and maintain account plans for key accounts: stakeholder maps, renewal timelines, adoption status, expansion hypotheses, and risk.
• Run every renewal in your book proactively, engaging ahead of term end with a clear value narrative, and negotiate multi-year agreements.
• Identify, qualify, and close expansion opportunities — additional seats, products, and use cases — through a consultative, solutions-focused approach with IT and business stakeholders.
• Forecast weekly with accuracy: renewals and expansion by stage and category, with next steps and close dates current in Salesforce.
• Take receipt of qualified opportunities handed up from the Enterprise Account Specialist desk
• Partner with Enterprise Solution Engineers on technical validation and solution design, and with Customer Success and Support to resolve issues that put retention at risk.
• Work with partners, distributors, and resellers on opportunities procured through the channel.
• Bring customer and market insight back to Product, Marketing, and leadership; contribute to references, case studies, and customer events.

Skills

Enterprise account management

Renewals and expansion

SaaS/tech sales

Negotiation

Forecasting

CRM hygiene (Salesforce)

Executive communication

Spanish is a plus

Tools

Salesforce

Job description

TeamViewer in the Washington DC area is hiring an Enterprise Account Manager to own a book of up to 40 enterprise accounts with $1M+ ARR. You will manage the strategic relationship, renewals, and expansion, forecast weekly, and collaborate with Solution Engineers, Customer Success, and partners to maximize retention and growth.

This is a farming role; new-logo acquisition sits with Account Executives, renewals under $10K are handled by the Enterprise Account Specialist desk.