Senior Enterprise Account Manager, SaaS Growth & Renewals

Mirakl - AMER; Boston (MA); On-site; USD 210,000 - 266,000; Full time

Benefits offered by this job

Health, dental, 401(k) match

Commuter benefits

PTO

Job summary

Mirakl, based in Boston, is seeking an Sr. Account Manager to own and grow a portfolio of 25-30 strategic enterprise accounts across the US and LATAM. You will drive renewals, upsells, and expansion opportunities with a focus on multi-year deals and high-value contracts.

You'll collaborate with Customer Success, Finance, RevOps, and Legal to turn data into decisive commercial action and monitor a rigorous 120-day forecast. An 8+ year SaaS background and CXO negotiation skills are required.

Qualifications

• 8+ years in SaaS Sales, Account Management, or Renewals in an enterprise environment.
• Proven track record of closing complex, multi-year deals and exceeding revenue targets.
• Ability to negotiate with CXO-level stakeholders and balance commercial outcomes.
• Strong financial and forecasting acumen for deal structuring and renewal strategy.
• Bachelor's degree required.

Responsibilities

• Own and grow a portfolio of 25-30 strategic enterprise accounts with renewals and upsells.
• Build sharp negotiation strategies to protect and grow contract value at CXO level.
• Collaborate with CS, Finance, RevOps, and Legal to turn data into action and preempt churn.
• Lead full renewals process, clearing roadblocks and closing on time.
• Maintain a 120-day forecast to keep leadership informed and agile.

Skills

Executive-level communication

Pipeline forecasting

Salesforce CRM management

Cross-functional collaboration

Data-driven decision-making

Education

Bachelor's degree

Tools

Excel / Google Sheets / Presentations

Dust (AI)

Job description

Mirakl, based in Boston, is seeking an Sr. Account Manager to own and grow a portfolio of 25-30 strategic enterprise accounts across the US and LATAM. You will drive renewals, upsells, and expansion opportunities with a focus on multi-year deals and high-value contracts.

You'll collaborate with Customer Success, Finance, RevOps, and Legal to turn data into decisive commercial action and monitor a rigorous 120-day forecast. An 8+ year SaaS background and CXO negotiation skills are required.