Account Manager, SaaS Marketplace Growth (Hybrid)

Mirakl; Boston (MA); Hybrid; USD 94,000 - 119,000; Full time

Benefits offered by this job

Health insurance

Commuter benefits

Hybrid work policy

Paid time off

Parental leave

Job summary

Mirakl is seeking an on-site Account Manager for Mirakl Connect in Boston. You will own revenue targets for a US portfolio, manage renewals, and drive expansion with focused strategy and client insight.

You will partner with Sales, Product, RevOps, and marketplace teams to optimize campaigns, pricing, and promotions while delivering tailored recommendations and strong client stewardship.

Qualifications

• 3+ years in account management, customer success, or related SaaS/marketplace roles.
• Proven renewal and expansion target ownership with quota attainment.
• Experience with marketplace channel management platforms is a strong plus.

Responsibilities

• Own revenue targets for US portfolio with renewals and forecasting.
• Identify upsell/cross-sell opportunities and drive deals to signature.
• Grow GMV through channel activation and pricing/promotions.
• Serve as strategic advisor to clients with health metrics and recommendations.
• Collaborate with Sales, Product, RevOps and market teams on lifecycle campaigns.

Skills

Account management

SaaS sales

Negotiation

Data interpretation

Relationship management

Tools

Salesforce

Microsoft Office

Google Suite

Slack

Jira

Job description

Mirakl is seeking an on-site Account Manager for Mirakl Connect in Boston. You will own revenue targets for a US portfolio, manage renewals, and drive expansion with focused strategy and client insight.

You will partner with Sales, Product, RevOps, and marketplace teams to optimize campaigns, pricing, and promotions while delivering tailored recommendations and strong client stewardship.