Senior Enterprise Account Manager - Growth & Renewals

Mirakl - Labs; Boston (MA); On-site; USD 210,000 - 266,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

401(k) match

Commuter benefits

Paid time off

Job summary

Mirakl is seeking a Sr. Account Manager to lead a portfolio of enterprise accounts in the US, focusing on renewals, upsells, and contract expansions.

You will negotiate at the CXO level and collaborate with cross-functional teams to drive revenue and long-term partnerships. You will balance growth opportunities with attrition risk, design strategic commercial approaches, and aim for long-term contracts with enterprise customers across the US and LATAM.

Qualifications

• 8+ years in SaaS Sales, Account Management, or Renewals in an enterprise environment.
• Proven track record of closing complex, multi-year deals and consistently exceeding revenue targets.
• Demonstrated ability to negotiate and influence at the CXO level, balancing commercial outcomes with customer relationship health.
• Strong financial and operational acumen applied to forecasting, deal structuring, and renewal strategy.
• Bachelor’s degree required.

Responsibilities

• Own and grow a portfolio of 25–30 strategic enterprise accounts — driving renewals, upsells, and expansion opportunities to exceed quota.
• Build and execute sharp, win/win negotiation strategies that protect and grow contract value while cementing Mirakl’s position at CXO level.
• Collaborate with Customer Success, Finance, RevOps, and Legal to turn data into decisive commercial action and preempt churn.
• Run the full renewals process like a deal owner: identify needs, clear roadblocks, and close on time.
• Maintain a 120-day pipeline forecast and provide leadership visibility to move fast.

Skills

SaaS Sales

Account Management

Negotiation

Executive communication

Forecasting

English fluency

Education

Bachelor's degree

Tools

Salesforce CRM

Excel

Dust AI

Job description

Mirakl is seeking a Sr. Account Manager to lead a portfolio of enterprise accounts in the US, focusing on renewals, upsells, and contract expansions.

You will negotiate at the CXO level and collaborate with cross-functional teams to drive revenue and long-term partnerships. You will balance growth opportunities with attrition risk, design strategic commercial approaches, and aim for long-term contracts with enterprise customers across the US and LATAM.