Senior Enterprise Account Manager — Remote Growth Leader

Quantum Metric, Inc.; United States; On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k (with employer match)

Unlimited Paid Time Off

Parental/Adoption Leave

Work-from-home stipend

Job summary

Quantum Metric is seeking a Senior Account Manager to lead strategic partnerships with our enterprise clients. You will partner with Customer Success, Sales, Product, and Marketing to drive retention, expansion, and significant growth while maintaining executive-level relationships and delivering proven business outcomes.

You will manage renewal strategies, forecast accurately, and negotiate renewals, with a focus on maximizing lifetime value and customer advocacy across top accounts.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• Proven track record in enterprise account management at the executive level.
• Strong ability to articulate strategic value to C-suite stakeholders.
• Experience leading renewal and expansion negotiations with large accounts.
• Demonstrated multitasking across multiple strategic initiatives.

Responsibilities

• Lead strategic customer partnerships with key enterprise accounts.
• Collaborate with Sales, CS, Product, and Marketing to create expansion plans.
• Own renewal and expansion forecasting and drive growth targets.
• Develop and implement account plans to meet business outcomes.
• Lead quarterly business reviews with executive stakeholders.
• Maintain accurate data in internal systems and communicate risk/opportunity to leadership.
• Cultivate customer advocacy through executive-level case studies and events.
• Educate on value of new features and enterprise integrations.

Skills

Executive communication

Enterprise account management

Strategic partnerships

Forecasting & renewal

Travel readiness

Education

Bachelor's degree

Job description

Quantum Metric is seeking a Senior Account Manager to lead strategic partnerships with our enterprise clients. You will partner with Customer Success, Sales, Product, and Marketing to drive retention, expansion, and significant growth while maintaining executive-level relationships and delivering proven business outcomes.

You will manage renewal strategies, forecast accurately, and negotiate renewals, with a focus on maximizing lifetime value and customer advocacy across top accounts.