Senior Enterprise Account Manager - AI Growth + Stock

HG Insights; San Francisco (CA); Presencial; USD 120.000 - 190.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare coverage

401(k) with company match

Stock options

Learning reimbursement

Career development culture

Descripción de la vacante

HG Insights is seeking a Senior Enterprise Account Manager to nurture and grow relationships with large enterprise customers. You will own post-sale lifecycle, drive onboarding, adoption, retention, renewal and expansion, and partner with stakeholders to deliver measurable value.

You will leverage AI-enabled tools and collaborate with Product, Marketing, and Sales teams to develop strategic plans and advocacy. A track record in managing $1B+ enterprise relationships and renewals is preferred.

Formación

• Experience managing enterprise accounts with $1B+ revenue and renewals/upsell track record.
• Proven ability to drive renewal and expansion quotas across large accounts.
• Strong consultative communication and relationship-building skills with stakeholders.
• Ability to quickly learn and apply AI tools to enhance client engagement and account strategy.

Responsabilidades

• Manage a portfolio of enterprise accounts, ensuring onboarding and high customer satisfaction.
• Own post-sale lifecycle: onboarding, adoption, retention, renewal, and expansion.
• Partner with customer stakeholders to understand goals, uncover new use cases, drive value realization.
• Identify and pursue in-year expansion and upsell opportunities through proactive engagement and account planning.
• Use AI and modern sales/customer success tools to analyze account health and prioritize outreach.
• Develop and execute strategic account plans with cross-functional teams (Product, Marketing, Sales).
• Advocate for customers and relay feedback to leadership to refine offerings.

Conocimientos

Enterprise account management

Renewals & upsell

Strong communication

AI tools adoption

Herramientas

AI tools

Descripción del empleo

HG Insights is seeking a Senior Enterprise Account Manager to nurture and grow relationships with large enterprise customers. You will own post-sale lifecycle, drive onboarding, adoption, retention, renewal and expansion, and partner with stakeholders to deliver measurable value.

You will leverage AI-enabled tools and collaborate with Product, Marketing, and Sales teams to develop strategic plans and advocacy. A track record in managing $1B+ enterprise relationships and renewals is preferred.