Senior Enterprise Account Manager – Remote

Partech; San Francisco (CA); Remote; USD 150,000 - 230,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) with company matching

Stock options

Learning reimbursement

Job summary

HG Insights is seeking Senior Enterprise Account Managers to nurture and grow relationships with enterprise customers. You’ll own the post-sale lifecycle, including onboarding, adoption, retention, renewal, and expansion, while drive value through AI-enabled insights.

You will partner with customer stakeholders, identify new use cases, and lead strategic account plans across Product, Marketing, and Sales—advancing renewals and upsell opportunities within a rapidly evolving tech environment.

Qualifications

• Proven experience managing enterprise customer relationships ($1B+).
• Ability to deliver against renewal and expansion quotas.
• Strong consultative and communication skills to become a trusted advisor.
• Adaptable to change and quick to adopt new tools and processes.
• Self-directed with a bias for action and minimal playbooks.
• Experience evaluating new AI features and integrating them into customer strategy.

Responsibilities

• Manage a portfolio of enterprise accounts with onboarding, adoption, retention, renewal, and expansion.
• Partner with stakeholders to understand goals, uncover new use cases, and drive value realization.
• Identify in-year expansion and upsell opportunities through proactive account planning.
• Use AI and sales/customer success tools to monitor health, risks, and opportunities.
• Develop strategic account plans with internal teams (Product, Marketing, Sales).
• Advocate for customers and relay feedback to leadership to refine offerings.

Skills

Enterprise accounts

Renewals

Upsell opportunities

AI tools adoption

Cross-functional collaboration

Customer advocacy

Tools

AI tools

Job description

HG Insights is seeking Senior Enterprise Account Managers to nurture and grow relationships with enterprise customers. You’ll own the post-sale lifecycle, including onboarding, adoption, retention, renewal, and expansion, while drive value through AI-enabled insights.

You will partner with customer stakeholders, identify new use cases, and lead strategic account plans across Product, Marketing, and Sales—advancing renewals and upsell opportunities within a rapidly evolving tech environment.