Senior Enterprise Account & Growth Manager

Logos; Bellingham, Chandler (WA, AZ); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and disability insurance

Flexible paid time off

10 holidays per year

Sabbatical after 10 years with stipend

Parental leave

Job summary

Logos is seeking a Senior Account Manager to drive net revenue retention across higher education accounts. You will partner with clients, lead quarterly business reviews, and use data and AI for account insights.

You will conduct live product demonstrations and work cross-functionally to align product roadmaps with customer needs. You will own renewal strategy, pursue expansion opportunities, and maintain a disciplined pipeline while collaborating with Sales, Product, and Finance to optimize

Qualifications

• 4+ years of client-facing SaaS account management in enterprise contexts.
• Proven track record of meeting or exceeding net revenue retention (NRR) and expansion quotas.
• Ability to demo software to C-level stakeholders and decision-makers.
• Deep familiarity with higher education procurement and decision-making processes.
• Strong negotiation, proposal generation, and pipeline management skills using CRM tools.

Responsibilities

• Drive renewals & retention through quarterly business reviews and health metrics.
• Generate expansion revenue via upsell and cross-sell across software, content, and services.
• Maintain a pipeline exceeding quota by at least 2x with clean CRM hygiene.
• Master Logos platform and demonstrate new features to clients for expansion.
• Partner with Logos Learning to drive product adoption and track engagement.

Skills

SaaS account management

CRM (Salesforce)

Live product demos

Data analysis

Strategic account planning

Executive stakeholder management

Tools

Salesforce

Job description

Logos is seeking a Senior Account Manager to drive net revenue retention across higher education accounts. You will partner with clients, lead quarterly business reviews, and use data and AI for account insights.

You will conduct live product demonstrations and work cross-functionally to align product roadmaps with customer needs. You will own renewal strategy, pursue expansion opportunities, and maintain a disciplined pipeline while collaborating with Sales, Product, and Finance to optimize