Senior Enterprise Growth Manager

PolyAI; San Francisco (CA); Hybrid; USD 240,000 - 260,000; Full time

Benefits offered by this job

Health coverage

Life Insurance

STD/LTD

401k plan

Flexible PTO

Learning allowance

WFH allowance

Parental leave

Fertility programs

Sabbatical after 5 yrs

Job summary

PolyAI is seeking a Senior Account Manager to grow and manage a portfolio of enterprise customers across multiple verticals. You will retain accounts, drive renewals, and lead expansion initiatives while aligning with executive stakeholders.

You will craft ROI models and use MEDDPIC to forecast revenue, collaborating with the delivery and solution consulting teams to tailor demos and ensure value realization. A strong focus on multi-threaded relationships and strategic growth is essential.

Qualifications

• Experience managing large, multi-stakeholder Enterprise accounts.
• Proven ability to drive renewals and expansions.
• Strong ability to craft ROI models and business cases.
• Experience leading executive SteerCo meetings and cross-functional collaboration.

Responsibilities

• Manage a book of up to 10 Enterprise customer accounts with focus on retention and expansion.
• Lead upsell expansions and identify new use cases across the business.
• Conduct executive-level SteerCo meetings with buyers across IT, Ops, and business units.
• Create tailored ROI models for verticals to demonstrate value and ROI of PolyAI.
• Forecast quarterly revenue using MEDDPIC within Gong and other CRM tools.

Skills

Account management

Upsell strategies

Cross-selling

Executive meetings

ROI modeling

Forecasting

Customer relationships

MEDDPIC

Tools

Gong

Job description

PolyAI is seeking a Senior Account Manager to grow and manage a portfolio of enterprise customers across multiple verticals. You will retain accounts, drive renewals, and lead expansion initiatives while aligning with executive stakeholders.

You will craft ROI models and use MEDDPIC to forecast revenue, collaborating with the delivery and solution consulting teams to tailor demos and ensure value realization. A strong focus on multi-threaded relationships and strategic growth is essential.