Senior Enterprise Account Director - AI-Ready Connectivity

Lumen; Concord (NH); On-site; USD 132,000 - 185,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Job summary

Lumen, a trusted network for the AI-powered world, is seeking a senior commercial lead to own growth across large enterprise accounts, shaping strategy, negotiating terms, and coordinating cross-functional resources to drive modernization and expansion.

You will guide executive stakeholders, build business cases, lead complex sales cycles, and ensure value realization across networking, cloud, security, and managed services, while maintaining accountability from acquisition through activation.

Qualifications

• 8+ years of enterprise sales experience with large or global accounts.
• Ability to acquire and expand enterprise relationships and close complex deals.
• Broad expertise across networking, cloud, security, managed services, or software.
• Demonstrated authority in structuring product, service, pricing, and contracts.

Responsibilities

• Own and execute a self-directed strategy for a portfolio of large or global accounts.
• Develop points of view and use cases linking modernization to growth and resilience.
• Build pipeline through executive relationships and cross-functional collaboration.
• Prioritize investments based on potential and revenue opportunity.
• Lead discovery with executives and stakeholders to define value and urgency.
• Coordinate architects and specialists to align commercial and customer objectives.
• Create quantified business cases covering value, cost, and risks.
• Develop understanding of business and market tradeoffs for executives.
• Own new-logo acquisition and expansion against sales and revenue goals.
• Lead complex sales cycles through pricing, procurement, and legal review.
• Exercise commercial discretion to shape terms within governance.
• Establish action plans, milestones, and activation dates; surface risks early.
• Manage account resources across teams without formal authority.
• Retain commercial ownership through implementation and adoption.
• Use data and signals to drive adoption and expansion across workloads.

Skills

Enterprise sales

Account management

Executive engagement

Strategic planning

Negotiation

Cross-functional leadership

Forecasting & CRM

Business case development

Job description

Lumen, a trusted network for the AI-powered world, is seeking a senior commercial lead to own growth across large enterprise accounts, shaping strategy, negotiating terms, and coordinating cross-functional resources to drive modernization and expansion.

You will guide executive stakeholders, build business cases, lead complex sales cycles, and ensure value realization across networking, cloud, security, and managed services, while maintaining accountability from acquisition through activation.