Senior End-User Support & Training Specialist

CGS Federal (Contact Government Services); Chattanooga (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Paid Time Off

Flexible Spending Account

Job summary

A government services company in Chattanooga seeks a skilled Senior User Support Specialist to manage an end-user support program and provide training in IT applications. Candidates should have at least 2 years teaching experience and proficiency in systems like Microsoft Windows and Active Directory. This full-time role also provides competitive benefits, including health insurance and a 401k plan, contributing to government innovation and teamwork.

Qualifications

• At least 2 years teaching/training users on computer applications.
• At least 1 year experience with specific applications.
• Supervisory experience is helpful.

Responsibilities

• Assist in setting up and operating an end-user support program.
• Develop training course outlines and agendas.
• Provide Tier I and Tier II support for hardware and software.

Skills

Teaching/training users on computer applications

Hands-on familiarity with network environments

Excellent oral and written communication skills

Education

Undergraduate degree

Tools

Microsoft Windows

Active Directory

Microsoft Endpoint Configuration Manager (MECM)

Job description

A government services company in Chattanooga seeks a skilled Senior User Support Specialist to manage an end-user support program and provide training in IT applications. Candidates should have at least 2 years teaching experience and proficiency in systems like Microsoft Windows and Active Directory. This full-time role also provides competitive benefits, including health insurance and a 401k plan, contributing to government innovation and teamwork.