IT Support Specialist - Healthcare Tech & End-User Training

Terumo Cardiovascular Group; Southaven (MS); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Annual bonus

Paid vacation

401(k) with matching contributions

Health benefits

Job summary

A leading medical device company in Southaven, MS seeks an IT Support Specialist to administer and support the enterprise user community. Responsibilities include troubleshooting hardware and software, managing user accounts, and providing training. Candidates must have 2 years of experience, a technical degree, and strong customer service skills. The position offers a competitive salary range of $52K - $70K and comprehensive benefits including health and retirement plans.

Qualifications

• Minimum 2 years’ experience in computer operations.
• Proficiency in Windows applications and networking.
• Experience with IT audit and compliance.

Responsibilities

• Support enterprise user community with hardware and software.
• Troubleshoot end-user computing equipment issues.
• Administer accounts in Active Directory.

Skills

Customer service

Technical troubleshooting

Problem solving

Time management

Analytical skills

Communication skills

Interpersonal skills

Education

Associate’s or equivalent Technical degree

Bachelor’s degree preferred

Tools

MS Office 2010 / 2013

Active Directory

Windows operating system

Job description

A leading medical device company in Southaven, MS seeks an IT Support Specialist to administer and support the enterprise user community. Responsibilities include troubleshooting hardware and software, managing user accounts, and providing training. Candidates must have 2 years of experience, a technical degree, and strong customer service skills. The position offers a competitive salary range of $52K - $70K and comprehensive benefits including health and retirement plans.