Desktop & End-User IT Support Specialist

Infojini Inc; Ashland (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading IT consulting firm in Virginia is looking for an IT Support Specialist to provide excellent service to end-users and maintain technology assets. The ideal candidate will have at least 4 years of experience in information technology and an Associate's Degree in IT. Responsibilities include resolving IT service requests, supporting remote users, and maintaining inventory documentation. Strong communication skills and a willingness to learn are essential for success in this role.

Qualifications

• Minimum of 4 years of experience in information technology.
• Ability to assist with administrative tasks and support of network switches.
• Experience configuring and testing approved licensed software applications.

Responsibilities

• Respond to, resolve, and close end-user IT service requests.
• Tag all end-user IT assets and maintain inventory documentation.
• Support remote users accessing the corporate network.

Skills

PC configuration and troubleshooting skills

Solid written and verbal communications skills

Strong desire to learn and expand skills

Education

Associate’s Degree in Information Technology

Job description

A leading IT consulting firm in Virginia is looking for an IT Support Specialist to provide excellent service to end-users and maintain technology assets. The ideal candidate will have at least 4 years of experience in information technology and an Associate's Degree in IT. Responsibilities include resolving IT service requests, supporting remote users, and maintaining inventory documentation. Strong communication skills and a willingness to learn are essential for success in this role.