Senior Employee Relations & Training Lead

Amazon Inc.; Chicago (IL); On-site; USD 127,000 - 172,000; Full time

Job summary

Amazon.com Services LLC in Chicago, IL seeks an Employee Relations Manager to lead proactive and reactive programs that improve frontline partner experience and uphold our values. The role requires 7+ years in employee or labor relations, strong data analysis, and ability to influence senior leaders.

Travel up to 50% domestically, on-site presence at least three days per week, and occasional crisis management responsibilities.

Qualifications

• 7+ years of employee relations, labor relations, or labor/employment law experience.
• Experience supporting large hourly workforces.
• Experience analyzing and using metrics to identify improvements in employee relations.
• Advanced degree, JD, or other specialized training in labor/employee relations.

Responsibilities

• Detect and mitigate risks by identifying trends, gaps and challenges; implement solution-focused programs.
• Crisis management: handle urgent partner issues under time constraints.
• Project management: own large-scale, network-wide initiatives delivered on time.
• Analyze data and craft persuasive narratives and recommendations.

Skills

Employee relations

Data analysis

Public speaking

Education

Advanced degree or JD

Tools

Microsoft Office Suite

Job description

Amazon.com Services LLC in Chicago, IL seeks an Employee Relations Manager to lead proactive and reactive programs that improve frontline partner experience and uphold our values. The role requires 7+ years in employee or labor relations, strong data analysis, and ability to influence senior leaders.

Travel up to 50% domestically, on-site presence at least three days per week, and occasional crisis management responsibilities.