Senior Employee Relations Partner

Goodwill; Phoenix (AZ); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

3 Medical Plans

Dental Plans

Vision Plan

401K Traditional and Roth Plans

Employer Paid Life Insurance

Paid Time Off; Sick and Vacation

Paid Holidays

Job summary

Goodwill Corporate Office is seeking an Employee Relations Partner to serve as a trusted advisor on employee relations matters across GCNA and affiliated entities. The role focuses on minimizing risk, resolving investigations promptly, and driving productive outcomes through policy interpretation and proactive training.

The position requires a Bachelor’s degree in a related field and at least two years of ER experience, with strong communication and analytical skills.

Qualifications

• Bachelor’s degree in Business Administration, Human Resources, or equivalent experience.
• Two or more years of employee relations experience preferably within a services or retail environment.
• Strong verbal and written communication skills with the ability to drive communication across a broader group.
• Ability to speak and read English proficiently.
• Proven ability to be analytical and handle confidential and sensitive data effectively.
• Attention to detail and well organized; project management skills a plus.

Responsibilities

• Provide guidance and recommendations on employee relations matters to minimize risk and increase productivity and retention.
• Manage unemployment claims and represent the company during hearings.
• Review ER analytics and develop training or tools to support business strategy.
• Collaborate with ER Partners and Talent Management on policy updates and handbook changes.
• Respond to agency requests, investigations, and employment litigation matters with the Legal Department.
• Conduct ER investigations with timely follow-up and provide recommendations.

Skills

Communication skills

English proficiency

Analytical ability

Conflict resolution

Project management

Education

Bachelor’s Degree in Business Administration or HR

Tools

MS Office

Job description

Goodwill Corporate Office is seeking an Employee Relations Partner to serve as a trusted advisor on employee relations matters across GCNA and affiliated entities. The role focuses on minimizing risk, resolving investigations promptly, and driving productive outcomes through policy interpretation and proactive training.

The position requires a Bachelor’s degree in a related field and at least two years of ER experience, with strong communication and analytical skills.