Employee Relations Strategist - Impact & Compliance

Goodwill of Central & Northern Arizona; Peoria (IL); Presencial; USD 63 000 - 77 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Plans

HRA Contribution

Dental Plans

Vision Plan

401K Plan (Traditional and Roth)

Employer Paid Life Insurance

EAP

Paid Time Off

Paid Holidays

Resumo da oferta

Goodwill of Central and Northern Arizona is seeking an Employee Relations Manager responsible for guiding ER strategies, handling investigations, and ensuring compliance across the organization. The role emphasizes minimizing risk while boosting productivity and retention through timely resolutions and effective partnerships.

The candidate should have a Bachelor's degree and 2+ years in ER, with strong communication, analytical, and MS Office skills.

Qualificações

• Bachelor's Degree in Business Administration, Human Resources, or equivalent experience.
• Two or more years of employee relations experience preferably within a services or retail environment.
• Customer-focused orientation with strong communication skills and the ability to function as an effective and respected partner to internal clients.
• Strong verbal and written communication skills with the proven ability to drive communication across a broader group.
• Ability to speak and read English proficiently.
• Proven ability to be analytical and handle confidential and sensitive data effectively.
• Attention to detail and well organized; project management skills a plus.
• Ability to juggle multiple tasks while still delivering high quality results in a fast-paced environment, working well under pressure.
• Strong MS Office skills.
• Valid drivers' license and clean MVR.
• Ability to pass a background check and drug screen, where applicable for position.

Responsabilidades

• Reduces risk and ensures compliance with Federal, State and local regulations relating to employment.
• Manages unemployment claims and represents the company during appeal hearings.
• Reviews ER analytics and suggests interventions; develops training and tools to support business strategy.
• Collaborates with ER Partners and Talent Management for policy updates.
• Partners with Legal in response to agency requests, investigations, and employment litigation.
• Conducts Employee Relations investigations within required timeframes and provides recommendations.
• Interprets and applies policies, employment law, and regulations for ER inquiries.
• Collaborates with leadership to solve problems and meet goals.
• Builds cross-organizational relationships to maintain trust and credibility.
• Researches, manages, and resolves complex ER issues and conducts investigations.
• Maintains documentation and final investigation reports.
• Uses case management software to track metrics and documentation.
• Serves as HR Ambassador managing multiple HR initiatives.
• Conducts trainings on policies and employment law.
• Stays updated on employment law changes.
• Travels to company locations as needed for investigations.
• Models Goodwill Core Values.
• Maintains regular in-person attendance.
• Performs other related duties as assigned.

Conhecimentos

Customer-focused orientation

Strong communication

Verbal & written communication

Analytical

Attention to detail

Project management

Multitasking

MS Office proficiency

Background checks readiness

Drug screen readiness

English language proficiency

Driver's license

Formação académica

Bachelor's Degree in Business Administration, Human Resources, or equivalent experience

Ferramentas

MS Office

Descrição da oferta de emprego

Goodwill of Central and Northern Arizona is seeking an Employee Relations Manager responsible for guiding ER strategies, handling investigations, and ensuring compliance across the organization. The role emphasizes minimizing risk while boosting productivity and retention through timely resolutions and effective partnerships.

The candidate should have a Bachelor's degree and 2+ years in ER, with strong communication, analytical, and MS Office skills.