Senior Employee Relations Advisor

CVS Health; City of Albany (NY); Presencial; USD 54 000 - 146 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Comprehensive benefits package

Medical, dental, and vision coverage

Retirement savings options

Wellness programs

Paid time off

Resumo da oferta

CVS Health is seeking a Colleague Relations Advisor in New York to partner with HR and leadership in applying policies and guiding employees. This role handles a high volume of inquiries, conducts investigations, and supports compliant outcomes while mitigating risk.

You will coach leaders, manage sensitive cases, and help improve engagement through strategic communication and collaboration across HR, Legal, Compliance, and operations. This is a full-time, essential partner role.

Qualificações

• 5+ years of employee relations experience including managing and resolving workplace issues.
• Experience conducting workplace investigations and using case management systems.
• Strong knowledge of current state and federal employment/labor laws.
• Proven analytical, decision-making and problem-solving abilities.
• Excellent oral and written communication with strong interpersonal skills.

Responsabilidades

• Provide guidance on policy application and respond to employee relations concerns.
• Conduct investigations, gather information, and recommend actions to resolve conflicts.
• Develop and implement employee communication strategies to improve engagement.
• Coach leaders and assist with performance, discipline, and terminations.
• Maintain case documentation and meet case management metrics.

Conhecimentos

Employee relations experience

Workplace investigations

Employment laws knowledge

Analytical thinking

Communication skills

Formação académica

Bachelor's degree or equivalent

PHR/SPHR certification

SHRM-CP/SCP certification

Ferramentas

Salesforce

Navex

ServiceNow

HR Equity

Descrição da oferta de emprego

CVS Health is seeking a Colleague Relations Advisor in New York to partner with HR and leadership in applying policies and guiding employees. This role handles a high volume of inquiries, conducts investigations, and supports compliant outcomes while mitigating risk.

You will coach leaders, manage sensitive cases, and help improve engagement through strategic communication and collaboration across HR, Legal, Compliance, and operations. This is a full-time, essential partner role.