Senior Elevator Services Account Manager

TK Elevator; St. Louis (MO); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Flexible spending accounts (FSA)

Health savings account (HSA)

Disability insurance (short & long‑ten

Life insurance

Tuition reimbursement

401(k) Retirement Savings Plan with 5%

Job summary

TK Elevator seeks an experienced Sr. Account Manager- Service/Repair in St. Louis to grow service and repair revenue by securing and expanding key accounts.

You will visit customers, develop capital plans, and prepare proposals while maintaining strong product knowledge and adherence to local elevator codes. You will use CRM tools to manage the sales pipeline, coordinate with operations, and drive timely contract renewals and new business opportunities.

Qualifications

• 2-4+ years of related sales experience, elevator sales or industry experience.
• Ability to read and interpret architectural drawings and blueprints preferred.
• Experience selling Service/Repair, Construction, and Modernization in elevator strongly preferred.

Responsibilities

• Exceeds sales goals and quotas for service and repair growth.
• Manages service accounts and develops customer relationships across tiers 1–3.
• Develops capital plans addressing building needs.
• Maintains knowledge of products and local elevator codes.
• Prepares repair proposals and contract bids using estimating software and input from suppliers.
• Responds to questions on quotes and follows up on proposals.
• Monitors service contracts and ensures customer satisfaction; negotiates renewals.
• Uses CRM to manage sales pipeline and coordinates with operations and legal as needed.
• Supports A/R collections and coordinates submittal packages and change orders.
• Travels to project sites to align with operations and customers.

Skills

Sales experience

Blueprint reading

Elevator industry knowledge

CRM usage

Tools

CRM software

Job description

TK Elevator seeks an experienced Sr. Account Manager- Service/Repair in St. Louis to grow service and repair revenue by securing and expanding key accounts.

You will visit customers, develop capital plans, and prepare proposals while maintaining strong product knowledge and adherence to local elevator codes. You will use CRM tools to manage the sales pipeline, coordinate with operations, and drive timely contract renewals and new business opportunities.