Senior Elevator & Escalator Services Account Manager

Mitsubishi Corporation; San Diego (CA); On-site; USD 111,000 - 153,000; Full time

Job summary

Mitsubishi Corporation in Southern California is seeking a sales-oriented professional to manage, sustain, and grow EED service sales and maintenance interests in the Southern California Region.

Key duties include achieving service sales goals, renewing and preventing maintenance cancellations, preparing estimates and proposals, and maintaining excellent customer relations. Proficiency with MS Office and Salesforce is required, with opportunity for commissions and benefits based on performance.

Qualifications

• 3+ years of B2B Sales, Construction Industry, Services Industry, and/or Commercial/Retail Real Estate.
• Valid driver's license with acceptable driving record.
• Prior experience in a sales and/or customer service environment preferred.
• General knowledge of vertical transportation industry preferred.
• Excellent written and oral communication skills.
• Strong customer service and people skills.
• Ability to handle adversity calmly and with urgency.
• Working knowledge of MS Office (Word/Outlook/Excel/PowerPoint); MS Project knowledge beneficial.

Responsibilities

• Achieve service sales goals and objectives for account retention, open order sales, repair sales, maintenance acquisition, and related activities.
• Ensure maintenance contracts are current and renew expeditiously; prevent cancellations.
• Prepare maintenance estimates and proposals; present to customers.
• Leverage competitive advantages to sell premium services.
• Manage customer relations and maximize company interests in the area.
• Respond quickly and professionally to customer needs and concerns.
• Gain technical knowledge on elevator/escalator operations.
• Build industry knowledge, especially regulatory areas.

Skills

B2B Sales

Customer service

Communication

MS Office

MS Excel

MS PowerPoint

MS Project

Sales experience

Tools

MS Office

MS Project

Salesforce

Job description

Mitsubishi Corporation in Southern California is seeking a sales-oriented professional to manage, sustain, and grow EED service sales and maintenance interests in the Southern California Region.

Key duties include achieving service sales goals, renewing and preventing maintenance cancellations, preparing estimates and proposals, and maintaining excellent customer relations. Proficiency with MS Office and Salesforce is required, with opportunity for commissions and benefits based on performance.