Senior Elevator Service Sales Manager

Mitsubishi Electric US, Inc.; Cypress (CA); On-site; USD 111,000 - 153,000; Full time

Job summary

Mitsubishi Electric US, Inc. is seeking a results‑oriented professional to manage, sustain, and grow EED service sales and maintenance interests across the Southern California Branch.

You will drive account retention, renewals, and repair sales while building strong customer relationships and expanding knowledge of elevator/escalator operations. The role requires a 4-year college degree and 3+ years in B2B sales or related field, with proficiency in MS Office and Salesforce.

Qualifications

• 4-year college degree or equivalent preferred.
• Minimum of 3 years of B2B Sales, Services Industry, or related field.

Responsibilities

• Meet or exceed service sales goals and retention targets.
• Proactively renew/roll over maintenance contracts to minimize risk.
• Prepare maintenance and repair proposals and present to customers.
• Highlight competitive advantages to sell premium service offerings.
• Maintain strong customer relationships and maximize company interests.
• Respond promptly and professionally to customer needs.
• Continuously improve technical knowledge of elevator/escalator operations.
• Build industry knowledge, especially regulatory changes.
• Assist with collections and manage accounts receivable.
• Maintain accurate data entries and reports; use Salesforce per policy.
• Participate in company improvement initiatives and committees.
• Enter data into Salesforce accurately and timely.

Skills

B2B Sales

Customer Service

MS Office

Salesforce

Education

4-year college degree

Tools

MS Project

CRM Software

Job description

Mitsubishi Electric US, Inc. is seeking a results‑oriented professional to manage, sustain, and grow EED service sales and maintenance interests across the Southern California Branch.

You will drive account retention, renewals, and repair sales while building strong customer relationships and expanding knowledge of elevator/escalator operations. The role requires a 4-year college degree and 3+ years in B2B sales or related field, with proficiency in MS Office and Salesforce.