Senior Electromechanical Field Service Technician

Giesecke & Devrient GB Ltd.; Detroit (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Giesecke & Devrient GB Ltd. is seeking an Electromechanical Field Service Technician III in Detroit, MI. This role involves providing on-site servicing and repair of complex electromechanical equipment, ensuring high customer satisfaction. Candidates should have hands-on experience with electromechanical systems, strong communication skills, and a minimum of four years in a relevant field. The position requires flexibility for travel and long hours, along with a high school diploma and relevant technical education.

Qualifications

• Minimum of four years of relevant work experience, including at least two years in a field service environment.
• Hands-on experience with electromechanical equipment is essential.
• Previous experience in customer-facing roles is required.

Responsibilities

• Provide on-site servicing, installation, and repair of complex electromechanical equipment.
• Support customers with operational or maintenance issues.
• Represent the company professionally at all times.
• Manage parts inventory and coordinate shipments.
• Maintain high customer satisfaction through proactive attention to customer needs.

Skills

Hands-on experience with electromechanical equipment

Proficiency in electromechanical troubleshooting

Strong oral and written communication skills

Ability to use a laptop/tablet for administrative and diagnostic tasks

Education

High school diploma or GED

Associate degree or trade/technical school certificate/diploma

Job description

Giesecke & Devrient GB Ltd. is seeking an Electromechanical Field Service Technician III in Detroit, MI. This role involves providing on-site servicing and repair of complex electromechanical equipment, ensuring high customer satisfaction. Candidates should have hands-on experience with electromechanical systems, strong communication skills, and a minimum of four years in a relevant field. The position requires flexibility for travel and long hours, along with a high school diploma and relevant technical education.