Senior EHR Systems Analyst, Managed Services

Nordic Consulting Partners; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Nordic Consulting Partners is seeking a Managed Services Senior Analyst to design, build, test and troubleshoot EHR applications for complex healthcare clients. You will work under supervision with Application Advisors, handling advanced troubleshooting, workflow analysis, and system changes.

The role emphasizes strong communication, problem solving, and teamwork in a fast-paced environment, with opportunities to mentor others and support growth in Nordic's Managed Services group.

Qualifications

• Bachelor's degree in a related field or higher.
• Certification in one or more EHR module(s) with understanding of functionality.

Responsibilities

• Perform advanced troubleshooting and problem-solving within EHR applications to ensure integrity, integration and stability.
• Process system requests by analyzing issues, drafting detailed requirements, and performing build and testing.
• Document and audit workflows, system setups and changes; participate in upgrades and testing.
• Manage multiple customer assignments with minimal oversight, including issue tracking, email communication and calendar management.
• Ensure up-to-date documentation in ticketing systems and comply with SLAs.

Skills

Communication skills

Problem solving

Attention to detail

Customer service

Independent worker

Education

Bachelor's degree in a related field

EHR module Certification

Tools

Ticketing systems

Microsoft Office

ITIL processes

Job description

Nordic Consulting Partners is seeking a Managed Services Senior Analyst to design, build, test and troubleshoot EHR applications for complex healthcare clients. You will work under supervision with Application Advisors, handling advanced troubleshooting, workflow analysis, and system changes.

The role emphasizes strong communication, problem solving, and teamwork in a fast-paced environment, with opportunities to mentor others and support growth in Nordic's Managed Services group.