Senior eCommerce Account Strategist: Growth & Partnerships

Nestlé; Arlington (VA); On-site; USD 94,000 - 150,000; Full time

Benefits offered by this job

Bonus Eligibility

Job summary

The Nestlé USA team in Arlington, VA seeks a Customer Account Senior Specialist for eCommerce. You will drive online sales, manage the relationship with pure-play retailers and digital channels, and lead joint business planning with cross-functional partners to grow market share and brand presence.

Strong focus on paid search, ROI, budgeting, and data-driven strategy will be essential. You'll collaborate with brand teams, shopper marketing, and external agencies to translate insights into

Qualifications

• 1-3+ years experience in eCommerce Account Management and/or vendor management at a leading retailer.
• Bachelor’s degree required.
• Paid Search and Organic Search experience preferred.
• Ability to manage media budget with accuracy and precision.

Responsibilities

• Own the commercial relationship with assigned pure-play e-commerce customers and emerging digital channels
• Manage and execute paid search in collaboration with agency partners, and digital strategist including developing strategies and tactics to drive market share growth, e-penetration and positive ROI while effectively managing search budget management with accuracy for assigned brands.
• Support educating relevant cross-functional members of Nestle USA (NUSA) organization on key aspects of ecommerce strategy, business and needs
• Understand ecommerce strategies/roadmaps, organization, operations, shoppers, capabilities and best practices
• Understand key retailer requirements for strategic partnerships, socialize with internal organization and develop plan to attain
• Identify relevant KPIs, secure necessary data to measure, track and report out to key stake holders accordingly
• Create and execute annual joint business plans (includes partnering with store cams, shopper marketing manager, operations/supply chain/nance as necessary to enable key plan elements)
• Identify and execute relevant test and learn plans to improve business performance, internal learnings and capabilities
• Drive category and NUSA sales growth, markets share & brand representation online
• Translate category roadmaps and CAPs into actionable plans for assigned retailers
• Develop and execute strategies and plans to meet assigned sales and e-market share and digital penetration goals
• Monitor and improve brand distribution, representation and discoverability for assigned brands.
• Collaborate with brand teams, customer account managers, digital strategists, shopper marketing and agency partners on key programs
• Develop strong understanding of various paid search ROI
• Allocate and manage assigned trade and retail media budget to include maintenance in internal reporting tool and reconciling financial records to ensure accuracy
• Provide accurate and timely eCommerce sales forecasts and conduct regular business reviews
• Lead and support digital growth initiatives for long range planning and innovation meetings for assigned brands and customers.

Skills

eCommerce

Account Management

Vendor Management

Paid Search

Budget Management

Stakeholder Communication

Negotiation

Forecasting

Education

Bachelor's degree

Tools

Internal reporting tool

Job description

The Nestlé USA team in Arlington, VA seeks a Customer Account Senior Specialist for eCommerce. You will drive online sales, manage the relationship with pure-play retailers and digital channels, and lead joint business planning with cross-functional partners to grow market share and brand presence.

Strong focus on paid search, ROI, budgeting, and data-driven strategy will be essential. You'll collaborate with brand teams, shopper marketing, and external agencies to translate insights into