Senior eCommerce Account & Growth Strategist

Nestlé S.A.; Solon (OH); On-site; USD 82,000 - 130,000; Full time

Benefits offered by this job

Performance-based incentives

401k with company match

Healthcare coverage

Job summary

Nestlé S.A. in Solon, OH seeks an Sr Customer Account Specialist-eBusiness to drive eCommerce sales, manage campaigns, and partner with retailers like DoorDash, Instacart, UberEats and GoPuff to execute annual joint business plans and KPI tracking.

The role requires 1–3+ years in eCommerce account management, strong budget skills, and the ability to collaborate across Nestlé USA to grow brand performance. Nestlé offers incentives and a broad benefits package.

Qualifications

• 1–3+ years experience in eCommerce Account Management at a retailer or manufacturer and/or retail media agency
• Ability to manage media budget with accuracy and ROI
• Strong relationship-building capabilities to create and execute joint business plans with retailers
• Proven experience building annual plans, forecasts, analyzing retail programs and managing budgets
• Able to adapt to a rapidly changing environment and initiate new processes to address opportunities
• Able to negotiate with retailers and build partnerships

Responsibilities

• Own and execute paid search, display and promotions with agency partners and digital strategist
• Develop strategies to drive sales, market share and e-penetration while ROI remains strong
• Create and execute upper and lower funnel campaigns meeting KPIs
• Educate Nestlé USA cross-functional teams on ecommerce strategy and needs
• Understand ecommerce roadmaps, operations, shoppers, capabilities and best practices
• Identify KPIs and secure data to measure and report to stakeholders
• Create and execute annual joint business plans achieving sales and spend targets
• Identify tests and learn plans to improve performance and capabilities
• Translate category roadmaps into actionable retailer plans
• Monitor and improve brand distribution, representation and discoverability
• Allocate and manage trade and retail media budget and reconcile financial records
• Provide accurate ecommerce sales forecasts and conduct regular reviews
• Lead digital growth initiatives for long-range planning and innovation

Skills

eCommerce management

Budget management

Relationship building

Forecasting

Negotiation

Storytelling

Education

Bachelor's degree or equivalent

Job description

Nestlé S.A. in Solon, OH seeks an Sr Customer Account Specialist-eBusiness to drive eCommerce sales, manage campaigns, and partner with retailers like DoorDash, Instacart, UberEats and GoPuff to execute annual joint business plans and KPI tracking.

The role requires 1–3+ years in eCommerce account management, strong budget skills, and the ability to collaborate across Nestlé USA to grow brand performance. Nestlé offers incentives and a broad benefits package.