Senior ECM Training Lead & Field Coach

Pacific Health Group; California (MD); Hybrid; USD 39,950 - 44,083; Full time

Job summary

Pacific Health Group is looking for a Lead Care Manager Trainer to enhance onboarding and training for their Enhanced Care Management program. This pivotal role involves training new staff in ECM workflows, fostering an environment of support and development while ensuring compliance with documentation standards.

The ideal candidate will possess a background in case management or related fields, with a compassionate approach to team leadership and member care. Join us in making a meaningful impact in healthcare.

Qualifications

• 3-5 years of experience in case management, social services, or healthcare.
• Valid California Driver's License and active auto insurance.
• Must have effective time management skills.

Responsibilities

• Lead onboarding and training for new Lead Care Managers.
• Provide field mentorship and coaching.
• Ensure staff proficiency in documentation and care coordination.

Skills

Excellent communication skills

Time management

Compassion

Adaptability

Education

Experience in case management or social services

Tools

Documentation systems

Communication tools

Job description

Pacific Health Group is looking for a Lead Care Manager Trainer to enhance onboarding and training for their Enhanced Care Management program. This pivotal role involves training new staff in ECM workflows, fostering an environment of support and development while ensuring compliance with documentation standards.

The ideal candidate will possess a background in case management or related fields, with a compassionate approach to team leadership and member care. Join us in making a meaningful impact in healthcare.