Senior Dynamics 365 Customer Engineer – Power Platform & AI

Accenture PLC; East Windsor Hill (CT); On-site; USD 120,000 - 160,000; Full time

Job summary

Accenture Flex in the United States seeks a Dynamics 365 Customer Engineer to lead architecture, deployment, and optimization of Dynamics 365 CE, Power Platform, and AI-powered solutions for enterprise customers.

The role emphasizes governance, performance tuning, and collaboration with client teams, delivering training, and advancing CRM initiatives across complex environments. Onsite in local metro areas with project-based work.

Qualifications

• 8+ years in Dynamics 365 CE Online and Power Platform.
• Experience with CRM customization, data model, and security.
• Strong troubleshooting, performance tuning, and governance skills.
• Hands-on development including client-side scripting and plugins.

Responsibilities

• Establish trusted advisor relationships with key stakeholders.
• Deliver service delivery plans and proactive best-practice execution.
• Collaborate with teams to support customers and share expertise.
• Provide technical training and contribute to training content.

Skills

English Fluency

Stakeholder engagement

Problem solving

Team collaboration

Training delivery

AI Copilot familiarity

Dynamics 365 CE

Education

Advanced Microsoft certifications

Tools

Dynamics 365 CE

Power Platform

Dataverse

Power Apps

Power Automate

TypeScript/JavaScript

C#/.NET

Job description

Accenture Flex in the United States seeks a Dynamics 365 Customer Engineer to lead architecture, deployment, and optimization of Dynamics 365 CE, Power Platform, and AI-powered solutions for enterprise customers.

The role emphasizes governance, performance tuning, and collaboration with client teams, delivering training, and advancing CRM initiatives across complex environments. Onsite in local metro areas with project-based work.