Senior Dynamics 365 & Power Platform Architect

Accenture PLC

Washington (District of Columbia)

On-site

USD 150,000 - 210,000

Full time

5 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Accenture Flex in Washington, DC seeks an experienced Dynamics 365 Customer Engineer to design, deploy, and optimize business applications across Dynamics 365 CE and Power Platform. You will act as a trusted advisor to enterprise customers, leading solution architecture, performance tuning, and data integration across Dataverse, TypeScript/JavaScript, and C# plugins.

Role emphasizes hands-on development, environment health, and AI-powered automation, with a customer-facing focus and the ability

Qualifications

Minimum 8 years of experience with Dynamics 365 Customer Engagement Online and Power Platform.
Up to date product knowledge in Dynamics 365 Sales, Dynamics 365 Customer Service and familiarity with the other modules.
Dynamics 365 Field Service.
Dynamics 365 Customer Insights - Journeys.

Responsibilities

Establish yourself as a trusted advisor with key stakeholders at assigned customers.
Develop and execute on a service delivery plan leveraging repeatable services to educate the customer and assess their implementation to proactively ensure best practice execution and success.
Work collaboratively with team members to contribute to their success in supporting their customers and leverage their expertise in support of your customers.
Deliver technical training and assist with enhancing the quality of training material by providing feedback on needed improvements to existing training and new training content to be developed.
Engage in transactional requests to troubleshoot customer issues provide education and mitigate technical blockers.