Senior Donor Screening & Reception Technician

CSL; Omaha (NE); On-site; USD 32,000 - 45,000; Full time

Job summary

CSL is seeking a donor center associate to greet donors, conduct donor registration and screening, and educate donors on plasma-derived products. You will monitor donor well-being during pheresis, operate and calibrate equipment, and maintain a compliant, clean work environment. Adherence to SOPs, HSE, and OSHA rules is essential.

The role emphasizes clerical accuracy, customer service, and teamwork within a medical setting, with responsibilities spanning data entry and incident documentation.

Qualifications

• High School Diploma or equivalent vocational or technical training.
• Minimum 18 months' clerical or customer service experience, preferably in a medical or health provider environment, or equivalent combination of education and experience.
• Ability to perform basic math calculations.

Responsibilities

• Greet donors and conduct registration procedures to verify donor suitability at the plasma center.
• Follow SOPs to assist qualified donors during screening.
• Educate new donors on therapeutic products made from donated plasma.
• Monitor donors for reactions during or after pheresis and notify staff as needed.
• Calibrate equipment daily and resolve calibration issues per SOPs.
• Troubleshoot equipment failures; document incidents and replace equipment as needed.
• Maintain a clean, efficient work environment and ensure supplies are available.
• Record donor data accurately in the electronic donor information management system per SOPs.
• Follow Health Safety and Environmental (HSE) and OSHA policies and procedures.

Skills

Clerical experience

Customer service

Math skills

Education

High School Diploma

Job description

CSL is seeking a donor center associate to greet donors, conduct donor registration and screening, and educate donors on plasma-derived products. You will monitor donor well-being during pheresis, operate and calibrate equipment, and maintain a compliant, clean work environment. Adherence to SOPs, HSE, and OSHA rules is essential.

The role emphasizes clerical accuracy, customer service, and teamwork within a medical setting, with responsibilities spanning data entry and incident documentation.