Senior Document Services Lead (Hybrid Night Shift)

Global Business Transformation Solutions, LLC (GBTS); United States; Hybrid; USD 30.000 - 39.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Zusammenfassung

Opensity Solutions is seeking a Senior Document Services Specialist to optimize client operations through document preparation, revision, and conversion. The role emphasizes accuracy across complex documents, spreadsheets, and charts, with training and mentorship responsibilities for the team.

Located at Opensity's Phoenix office, the position offers a hybrid schedule and opportunities to test new word processing software while supporting clients and internal teams.

Qualifikationen

• HS Diploma or GED is required.
• 3+ years in document outsourcing or legal industry preferred.
• Ability to learn responsibilities through training, remote learning, and self-guided study.
• Strong initiative; ability to work independently with minimal supervision.
• Working knowledge of Microsoft applications (Outlook, Word, Excel, PowerPoint).
• Experience with Adobe Acrobat or Kofax is a plus.
• Excellent spelling, grammar, punctuation, and proofreading skills.
• Ability to organize and prioritize multiple assignments.
• Strong communication, interpersonal, teamwork and customer service skills.

Aufgaben

• Create, revise, reformat, and convert documents using various support software including Microsoft Office applications, PDF editing tools, and transcription software
• Prepare and edit complex documents, spreadsheets, charts
• Provide coordination and administrative support for special projects
• Efficient handling of time sensitive and confidential materials
• Perform document diagnostic activities related to troubleshooting documents inconsistencies
• Create and/or revise work product using direct keyboard entry, scanner, or electronic conversion methods of input; transcribe audio and digital dictation including deposition transcripts as required
• Spell check, proofread and/or cross-check documents to ensure accuracy and completeness
• Maintain up-to-date knowledge of specialized applications and upgrades to achieve maximum efficiency and productivity with the Document Services applications
• Provide feedback and insight into each team member’s performance when requested
• Promote and encourage teamwork, confidence, and positive attitudes
• Provide directions, instructions, and guidance to the team
• Assist with reviewing re-works or poor job outputs from team members

Kenntnisse

Microsoft Office proficiency

Attention to detail

Communication skills

Teamwork

Ausbildung

HS Diploma or GED

Tools

Adobe Acrobat

Kofax

PDF editing tools

Jobbeschreibung

Opensity Solutions is seeking a Senior Document Services Specialist to optimize client operations through document preparation, revision, and conversion. The role emphasizes accuracy across complex documents, spreadsheets, and charts, with training and mentorship responsibilities for the team.

Located at Opensity's Phoenix office, the position offers a hybrid schedule and opportunities to test new word processing software while supporting clients and internal teams.