Senior Document Production Specialist: Fast-Paced, Precise

RRD; Wheeling (WV); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Job summary

Williams Lea by RRD is seeking a Senior Document Production Associate to provide word processing and document production services for our clients. The role follows a Wed-Fri 2:30pm–1:00am ET shift, with Sat/Sun 3pm–8pm ET hours, in a high-volume production environment.

Responsibilities include evaluating requests, editing, proofreading, and producing documents to client satisfaction, using MS Office and other editing tools, while maintaining deadlines and quality.

Qualifications

• High school diploma or equivalent required. Higher level education preferred or equivalent work experience.
• Minimum 3 years’ experience preferably in a legal, banking or large corporate environment.
• Document production, word processing experience preferred.
• Advanced skill in the use of MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills.
• Adept with other software programs for editing and/or creating documents.
• Knowledge of a legal timekeeping or job tracking system is preferred.
• Ability to work in a fast-paced, team environment, working both independently and collaboratively.
• Ability to prioritize work, balance projects and meet deadlines in a timely manner.
• Strong attention to detail with good organizational skills and emphasis on accuracy and quality.

Responsibilities

• Perform document production work according to established policies and procedures.
• Thoroughly assess job request, identify correct process needed to produce documents and ensure appropriate completion throughout task lifecycle.
• Exercise independent judgment & use established procedures, standards and formats to edit, proofread, convert, create, transcribe or otherwise complete document production requests to client satisfaction.
• Demonstrate intermediate to advanced use of equipment/technology/software and hardware necessary to perform job functions.
• Assist with coordination of document production services, preparation, intake, and workflow within team.
• Troubleshoot more complex software or hardware problems.
• Utilize appropriate logs and/or tracking software for all assigned work.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Communicate with peers, supervisor or client on job or deadline issues.
• Help foster a proactive environment of continuous service enhancement and relationship building with the client.

Skills

MS Office

Typing

Communication

Attention to detail

Teamwork

Problem solving

Education

High school diploma

Tools

Editing software

Job description

Williams Lea by RRD is seeking a Senior Document Production Associate to provide word processing and document production services for our clients. The role follows a Wed-Fri 2:30pm–1:00am ET shift, with Sat/Sun 3pm–8pm ET hours, in a high-volume production environment.

Responsibilities include evaluating requests, editing, proofreading, and producing documents to client satisfaction, using MS Office and other editing tools, while maintaining deadlines and quality.