Senior Document Production & QA Specialist

RR Donnelley & Sons; Columbus (OH); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Paid time off

Disability insurance

401(k) with company match

Life insurance

Parental leave

Adoption assistance

Tuition assistance

Employer/partner discounts

Job summary

RR Donnelley & Sons is seeking a Senior Document Production Associate to provide word processing and document production services for clients. The role runs on 1st shift (Saturday-Wednesday, 10:00 a.m.–7:00 p.m.

ET) and requires handling confidential documents, QA, and coordinating workflow within the team. Ideal candidates have a high school diploma, 3 years of experience in legal/banking or large corporate settings, and strong MS Office skills (Word/Excel/PowerPoint).

Qualifications

• Highschool diploma or equivalent required; higher level education preferred or equivalent work experience.
• Minimum 3 years' experience preferably in a legal, banking or large corporate environment.
• Document production and word processing experience preferred.
• Advanced MS Office skills (Word, Excel, PowerPoint); strong keyboarding and typing skills.
• Adept with other software programs for editing/creating documents.
• Knowledge of a legal timekeeping or job tracking system is preferred.
• Ability to work in a fast-paced, team environment and meet deadlines.
• Strong attention to detail with good organizational skills and accuracy.

Responsibilities

• Perform document production work according to established policies and procedures.
• Assess job requests and identify correct process to produce documents; ensure completion throughout lifecycle.
• Edit, proofread, convert, create, transcribe or complete document production requests to client satisfaction.
• Demonstrate intermediate to advanced use of equipment/technology/software and hardware.
• Coordinate document production services, preparation, intake, and workflow within team.
• Troubleshoot complex software or hardware problems.
• Use logs/tracking software for all assigned work and meet deadlines.
• Interact with clients or peers to discuss job or deadline issues.
• Train junior staff and assist peers with proofreading and design as needed.

Skills

Attention to detail

Time management

Communication skills

Independent worker

Team collaboration

Problem solving

Education

High school diploma or equivalent

Higher level education preferred

Tools

MS Office

Word

Excel

PowerPoint

Job description

RR Donnelley & Sons is seeking a Senior Document Production Associate to provide word processing and document production services for clients. The role runs on 1st shift (Saturday-Wednesday, 10:00 a.m.–7:00 p.m.

ET) and requires handling confidential documents, QA, and coordinating workflow within the team. Ideal candidates have a high school diploma, 3 years of experience in legal/banking or large corporate settings, and strong MS Office skills (Word/Excel/PowerPoint).