Senior Director, PLG UX & Growth Design (Hybrid)

UNAVAILABLE; San Francisco (CA); Híbrido; USD 244.000 - 391.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus eligibility

Restricted Stock Units (RSUs)

Descripción de la vacante

DocuSign is seeking a Senior Director of the PLG User Experiences Team to architect and execute product-led growth experiences. You will lead a team of designers, content strategists, and researchers to transform complex problems into seamless growth engines that bridge product adoption and revenue.

You will infuse AI into design processes, partner with Brand and XD leadership, and align design vision with business outcomes across multiple organizations.

Formación

• 15+ years of experience in UX Design or Product Design leadership, with a significant portion dedicated to SaaS and high-growth environments
• Experience leading large-scale design organizations through complex digital transformations
• Experience in e-commerce UX, particularly in subscription-based models and complex billing or pricing ecosystems
• Experience managing multi-disciplinary creative teams including product design, content strategy and design, and customer research

Responsabilidades

• Develop and communicate the long-term product design vision. Align design decisions with Docusign’s overall objectives, brand identity, and revenue targets.
• Architect the UX for end to end growth experiences including conversion, expansion, retention, product onboarding, activation, and engagement loops
• Recruit, mentor, and inspire a high-performing team of UX Designers, UX Content Strategists, and Researchers. Foster a collaborative culture where designers feel empowered to experiment and grow
• Revolutionize internal workflows by integrating AI tools into the design process. Implement and optimize design systems and processes to ensure high-quality output and timely delivery
• Establish and enforce creative standards, design systems, and content guidelines across all PLG funnels. Actively lead design reviews to ensure consistency, craft, and execution detail
• Act as a strategic bridge between design, product management, and engineering. Effectively communicate design rationale to executive leadership to influence decision-making and ensure technical feasibility
• Oversee the integration of qualitative and quantitative user research into the design lifecycle. Ensure that user insights and usability testing directly inform iterations and systemic improvements

Conocimientos

UX leadership

Leadership

E-commerce UX

Team management

Cross-functional collaboration

AI in design

Strategic communication

User research

Descripción del empleo

DocuSign is seeking a Senior Director of the PLG User Experiences Team to architect and execute product-led growth experiences. You will lead a team of designers, content strategists, and researchers to transform complex problems into seamless growth engines that bridge product adoption and revenue.

You will infuse AI into design processes, partner with Brand and XD leadership, and align design vision with business outcomes across multiple organizations.