Senior Product Manager, PLG & Commerce Growth

UNAVAILABLE

San Francisco (CA)

Hybrid

USD 146,000 - 235,000

Full time

14 days+

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Job summary

DocuSign is seeking a Product Manager for the commerce platform to identify opportunities, develop the roadmap, and deliver capabilities that drive customer satisfaction and revenue. You will translate customer pain points into clear requirements and ownership of the product strategy across surfaces in the commerce space.

This role reports to the Director, Product Management, Commerce Platform, and is hybrid with weekly in-office expectations.

Qualifications

8+ years of experience in digital product management.
Experience working with UX, Engineering, and Testing teams.
Ability to drive complex projects across a large cross-functional organization.

Responsibilities

Define commerce capabilities that enable self-serve, try, buy, and manage subscriptions.
Drive new customer acquisition, expansion, and retention across channels.
Develop and maintain a product roadmap aligned with goals and OKRs.
Prioritize features based on business impact and available resources.
Collaborate with marketing, customer success, engineering, design, and sales to define requirements and priorities.
Document requirements and use cases for UX and Engineering teams and drive delivery.
Use data insights and industry best practices to prioritize opportunities across the customer journey.
Utilize analytics to assess product performance, identify trends, and inform decisions.