Senior Director, Global Program Management

Flex; Buffalo Grove (IL); On-site; USD 170,000 - 230,000; Full time

Job summary

Flex is seeking a Director, Program Management to lead strategic, cross‑functional program execution, aligning with customer needs and business growth. This role provides executive oversight, governance, and a path to strengthening client partnerships across multiple accounts.

You will collaborate with engineering, operations, supply chain, and quality teams to deliver high‑quality outcomes while driving continuous improvement in a fast-paced, 24/7 environment.

Qualifications

• Bachelor’s degree in Engineering, Business, or related field.
• 10+ years of progressive experience in program management or related areas.
• Strong leadership, communication, and stakeholder management skills.
• Experience managing financial performance and contracts.
• Experience with Medical Device/Regulated manufacturing.
• Proficient in project management tools (Smartsheet, MS Project).
• Ability to work in a fast-paced 24/7 environment.
• Good financial acumen and ability to interpret P&L drivers.
• Team builder and collaborator.

Responsibilities

• Define and execute comprehensive program strategies aligned with organizational objectives, customer requirements, and growth targets.
• Provide executive oversight for the planning, execution, and delivery of complex, cross‑functional programs across multiple accounts.
• Establish program governance, performance metrics, and reporting structures.
• Drive operational excellence throughout the program lifecycle.
• Serve as the senior point of contact for key customers and build strong relationships.
• Partner with clients to define objectives, deliverables, timelines, and success measures.
• Lead and support contract negotiations.
• Ensure scope of the project is assessed periodically, and any out‑of‑scope elements identified and reviewed with customer.
• Lead collaboration across engineering, operations, supply chain, quality and account management teams.
• Ensure effective communication of program strategy and risks to executive management.
• Align customer expectations with internal capabilities.
• Identify and drive new business opportunities.
• Support proposal development and pricing strategy.
• Contribute to account growth strategies.
• Monitor program performance against financial and operational metrics.
• Lead Quarterly Business Reviews (QBRs).
• Implement continuous improvement initiatives.
• Build and develop high‑performing teams.
• Foster a culture of accountability and collaboration.

Skills

Leadership

Communication

Stakeholder management

Financial acumen

Problem solving

Smartsheet

MS Project

Team building

Medical Device experience

Education

Bachelor’s degree in Engineering, Business, or related field

MBA (preferred)

Tools

Smartsheet

MS Project

Job description

Flex is seeking a Director, Program Management to lead strategic, cross‑functional program execution, aligning with customer needs and business growth. This role provides executive oversight, governance, and a path to strengthening client partnerships across multiple accounts.

You will collaborate with engineering, operations, supply chain, and quality teams to deliver high‑quality outcomes while driving continuous improvement in a fast-paced, 24/7 environment.