Senior Director, Field Enablement (Remote)

Kenyan Edu; San Francisco (CA); Hybrid; USD 180,000 - 304,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Flexible work arrangements

Company equity

ESPP

Job summary

PagerDuty is seeking a Senior Director of Field Enablement to lead a global enablement function, supporting sales, customer success, and partnerships. You will build and scale programs, develop learning resources, and drive measurable improvements in selling capability and productivity across regions.

The role requires a strategic leader with a track record of deploying onboarding, certifications, events, and sales playbooks, leveraging platforms like Highspot and Salesforce.

Qualifications

• 10+ years of sales enablement experience or equivalent roles.
• 5+ years leading and developing enablement teams.
• Proven track record building strategic enablement programs (training, onboarding, certifications).
• Experience implementing content platforms such as Highspot or Seismic.
• 3+ years in high-growth SaaS startup environments.

Responsibilities

• Develop, execute, optimize enablement programs with sales and CS leadership.
• Gather insights from customers and market to position PagerDuty’s value.
• Create learning programs and events to boost selling skills and productivity.
• Build scalable enablement delivery platforms for global teams.
• Collaborate with marketing to create effective messaging and collateral.
• Design end-to-end onboarding programs with HR and certify new hires.
• Lead everboarding to evolve behaviors for a consumption-driven business.
• Drive adoption of enablement tools (MindTickle, Highspot).
• Partner with sales systems to drive tool adoption (Salesforce, CLari, Salesloft).
• Set KPIs and assess impact of enablement on sales performance.

Skills

Sales enablement

Program & project management

Sales onboarding & certifications

Sales processes optimization

Cross-functional collaboration

Education

Bachelor's degree in business or marketing

MBA

Tools

Highspot

Seismic

Salesforce

CRM Analytics

Job description

PagerDuty is seeking a Senior Director of Field Enablement to lead a global enablement function, supporting sales, customer success, and partnerships. You will build and scale programs, develop learning resources, and drive measurable improvements in selling capability and productivity across regions.

The role requires a strategic leader with a track record of deploying onboarding, certifications, events, and sales playbooks, leveraging platforms like Highspot and Salesforce.