Senior Director, Employer Accounts (Remote)

Prime Therapeutics; Atlanta (GA); Remote; USD 143,000 - 243,000; Full time

Job summary

Prime Therapeutics is seeking a Senior Director of Employer Accounts to manage strategic relationships with Health Plan clients and ASO books of business. The role oversees retention, endorsements, and cross-functional collaboration to maximize pharmacy spend through renewals and expanded product adoption.

Responsibilities include leading the ASO retention team, developing go-to-market strategies, and ensuring consistent client experiences.

Qualifications

• Bachelor's degree in Business, Marketing, Finance, Healthcare Administration or related field.
• 10 years of relevant client services experience in healthcare or pharmacy benefit management.
• 7 years of leadership / people management experience.

Responsibilities

• Provide strategic leadership to the employer group retention function and serve as the escalation point for issue resolution and relationship management.
• Analyze processes and data to monitor performance against contracts and document SOPs, reporting requirements and operational activities.
• Collaborate with health plan client engagement and sales teams to maintain direct relationships with health plan clients and pharmacy leadership; drive renewals and product adoption.
• Identify and maintain relationships with cross-functional partners to implement Go-To-Market strategies and establish regular communications for performance and improvements.
• Drive adoption of client communication principles and ensure a coordinated client experience across client engagement and Prime; update presentation templates with trend analysis reporting.
• Facilitate strategic discussions with Health Plan clients on ASO growth and retention strategies; support consultant engagement plans to grow ASO market.

Skills

Leadership / people management

Strategic relationship building

Cross-functional collaboration

Education

Bachelor's degree in Business, Marketing, Finance, Healthcare Administration or related field

Job description

Prime Therapeutics is seeking a Senior Director of Employer Accounts to manage strategic relationships with Health Plan clients and ASO books of business. The role oversees retention, endorsements, and cross-functional collaboration to maximize pharmacy spend through renewals and expanded product adoption.

Responsibilities include leading the ASO retention team, developing go-to-market strategies, and ensuring consistent client experiences.