Senior Director, Employer Accounts — Remote Growth & Strategy

Prime Therapeutics; Minneapolis (MN); Remote; USD 143,000 - 243,000; Full time

Job summary

Prime Therapeutics is seeking a Sr. Director of Account Management to lead strategic relationships with Health Plan clients for employer/ASO books of business. This role drives retention, client satisfaction, and cross-functional collaboration across Prime's teams.

You will shape go-to-market strategies, oversee executive engagements, and ensure consistent client experiences through robust communication and data-driven insights. Remote-based but heavily engaged with national health plans.

Qualifications

• Bachelor's degree in Business, Marketing, Finance, Healthcare Administration or related field, or equivalent.
• 10 years of relevant client services experience in healthcare or pharmacy benefit management.
• 7 years of leadership / people management experience.

Responsibilities

• Provide strategic leadership to the employer group retention function for large or complex health plans; serve as point of escalation and accountable leader for issue resolution and relationship management across employer groups.
• Analyze processes and other data to monitor performance against employer group contracts and prevent repeat issues in the future; ensure SOPs, reporting requirements, and other operational activities are documented.
• Collaborate with health plan engagement and sales teams to establish direct relationships with health plan clients and their pharmacy leadership; drive renewals and product adoption.
• Identify and maintain relationships with cross-functional partners; develop and implement Go-To-Market strategies and regular performance communications.
• Drive adoption of client communication principles and ensure a coordinated client experience across teams; update presentation templates with trend reporting.
• Facilitate strategic discussions with Health Plan clients about ASO growth and retention strategies; support consultant engagement strategies for market growth.

Skills

Leadership

Client relationship management

Strategic planning

Cross-functional collaboration

Communication

Healthcare knowledge

Education

Bachelor's degree or equivalent

HS diploma or GED

Tools

Salesforce CRM

Job description

Prime Therapeutics is seeking a Sr. Director of Account Management to lead strategic relationships with Health Plan clients for employer/ASO books of business. This role drives retention, client satisfaction, and cross-functional collaboration across Prime's teams.

You will shape go-to-market strategies, oversee executive engagements, and ensure consistent client experiences through robust communication and data-driven insights. Remote-based but heavily engaged with national health plans.