Senior Director, Employee Experience & Change Leadership

WTW group; Arlington (VA); Hybrid; USD 125,000 - 185,000; Full time

Benefits offered by this job

Hybrid work environment

Health and welfare benefits

401(k) plan with company contributions

Job summary

WTW is seeking an EX Senior Director within our Communication & Engagement Solutions group in the United States. You will lead growth through strategic client engagements, delivering integrated HR communications, rewards, and experience solutions across our EX portfolio.

You will influence executive leadership, drive change management, and shape outcomes that expand our EX offerings. You will craft measurable strategies, oversee delivery, and ensure financial and contractual success while

Qualifications

• 10+ years business experience driving sales and implementing creative and pragmatic strategies to align employee priorities with business strategy, including communication and/or marketing experience.
• Superior ability to influence and collaborate with senior management and work across all levels of an organization.
• Organizational and culture change / transformation, employee listening strategies, consulting and human capital experience preferred.
• Proven ability to apply deep understanding of human behavior to influence and close large, complex sales and shape highly effective strategies.
• An executive presence with polished and well‑developed facilitation, written, web and oral communication skills, demonstrating creativity and technical expertise.
• Track record of success in building and maintaining client relationships, leading teams and generating revenue (global experience preferred).
• Experience managing concurrent, multi‑dimensional projects and people on time and within budget.

Responsibilities

• Develop and execute measurable strategies to drive client growth and market differentiation.
• Sell and implement custom communication and change management programs for HR-related initiatives.
• Lead delivery strategy and oversee execution of high‑quality client solutions across media formats.
• Advise executive leadership and manage contractual commitments for financial and business success.
• Utilize digital solutions to enhance employee experience and engagement.

Skills

Sales leadership

Executive influence

Change management

Communication skills

Education

BS/BA degree

Job description

WTW is seeking an EX Senior Director within our Communication & Engagement Solutions group in the United States. You will lead growth through strategic client engagements, delivering integrated HR communications, rewards, and experience solutions across our EX portfolio.

You will influence executive leadership, drive change management, and shape outcomes that expand our EX offerings. You will craft measurable strategies, oversee delivery, and ensure financial and contractual success while