Senior Director, Employee Experience & Insights

Northwestern Mutual Group; New York (NY); On-site; USD 124,000 - 187,000; Full time

Job summary

Northwestern Mutual in New York seeks a strategic thought-leader and hands-on employee experience architect to translate the employee value proposition into connected, scalable experiences that improve engagement and performance.

You will design, activate and measure EX programs across the enterprise, collaborating with People Function COEs, BHR and HR Solutions to influence priorities and embed insights into work practices. Strong communication and systems-thinking are essential for success.

Qualifications

• Bachelor's degree in related field with minimum of 10 years of relevant experience.
• Experience using employee insight, human-centered design and systems thinking to shape and activate employee experience solutions.
• Ability to educate and inspire collective action across a matrixed organization and build strong partnerships.

Responsibilities

• Collaborate with stakeholders to understand critical employee interactions and journeys and design cross-functional solutions.
• Develop and advance employee experience strategies, practices and insights activation across the enterprise.
• Lead data-informed design initiatives, activation, measurement and iterative improvement of experiences.
• Translate complex experience challenges into practical, scalable activation paths and repeatable frameworks.

Skills

Business Influence

Collaborative Partnership

Planning

Stakeholder Relationship

Strategic & Systems Thinking

Technical & Digital Acumen

#LI‑Hybrid

Education

Bachelor's degree in related field

Job description

Northwestern Mutual in New York seeks a strategic thought-leader and hands-on employee experience architect to translate the employee value proposition into connected, scalable experiences that improve engagement and performance.

You will design, activate and measure EX programs across the enterprise, collaborating with People Function COEs, BHR and HR Solutions to influence priorities and embed insights into work practices. Strong communication and systems-thinking are essential for success.