Senior Director, Client Services — Retail Loyalty (Remote)

Kobie; St. Louis (MO); Remote; USD 120,000 - 150,000; Full time

Benefits offered by this job

Flexible Time Off

Nine Company-Wide Holidays

Diverse suite of benefits

Job summary

A leading loyalty solutions provider is seeking a Senior Director, Client Services for the Retail Vertical. This role involves guiding significant client partnerships to enhance loyalty strategy, ensuring alignment with corporate goals, and overseeing the evolution of loyalty programs. You're expected to lead efforts in client opportunity identification and cross-functional collaboration, all while embodying strategic leadership and building executive-level relationships. Join a growth-focused, innovative environment where your expertise in loyalty marketing will drive impactful strategies.

Qualifications

• 12-15+ years in client services, loyalty marketing, or enterprise program management.
• Proven track record of leading large, complex accounts.
• Deep understanding of loyalty program strategy and CRM platforms.

Responsibilities

• Serve as executive-level strategic partner to key retail clients.
• Lead the long-term evolution of loyalty programs.
• Monitor industry trends and competitor movements.

Skills

Client services

Loyalty marketing

Executive presence

Analytical problem-solving

Strategic thinking

Education

Bachelor's degree

Advanced degree or relevant certifications

Job description

A leading loyalty solutions provider is seeking a Senior Director, Client Services for the Retail Vertical. This role involves guiding significant client partnerships to enhance loyalty strategy, ensuring alignment with corporate goals, and overseeing the evolution of loyalty programs. You're expected to lead efforts in client opportunity identification and cross-functional collaboration, all while embodying strategic leadership and building executive-level relationships. Join a growth-focused, innovative environment where your expertise in loyalty marketing will drive impactful strategies.