Senior Director, Client Services & Commerce Growth

SGS & Co

New York (NY)

Hybrid

USD 135,000 - 165,000

Full time

5 days ago

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Benefits offered by this job

Health care plans

401(k) Savings Plan

Disability insurance

Job summary

Propelis is seeking a Senior Director Client Services, Brand Commerce to own a global client group and drive revenue growth across connected commerce, partnering with program leads and cross-functional teams. This role manages executive relationships, leads growth strategies, and expands Marks capabilities into digital shelf, retail media, marketplace and agentic commerce.

The position is hybrid with locations in Chicago, New York City, or Toronto, offering a market-competitive compensation and

Qualifications

Bachelor's degree and 10+ years of experience required.
5+ years leading commerce, eCommerce, shopper or retail media accounts at senior level.
Commerce P&L ownership of $10M+ including varied retainer and outcome-based models.
Fluency in digital shelf concepts and retail media networks.

Responsibilities

Own executive-level client relationships and act as strategic advisor.
Develop long-term growth strategies to drive retention and expansion.
Translate priorities into growth opportunities across Marks capabilities.
Lead account planning, forecasting, contracts, and renewals.
Drive strategic reviews, growth planning, and major pitches.
Shape integrated client growth plans with Strategy, Creative and Technology teams.