Senior Director, Central Operations & Reliability

Aligned Data Centers, LLC; Ashburn (VA); On-site; USD 180,000 - 240,000; Full time

Job summary

Aligned Data Centers is seeking a Senior Director, Central Operations to lead the enterprise operating model across Operational Reliability, Workforce Readiness, and Operational Excellence. You will integrate technical reliability, incident management, training, and governance into a scalable program with executive visibility.

You will partner with Site Operations, Engineering, Customer Success, and Finance to translate business priorities into measurable enterprise initiatives, drive

Qualifications

• Bachelor's degree or equivalent in engineering, operations, facilities management, business, or related field.
• Minimum 12 years of progressive data center or facilities leadership experience.
• Proven ability to build enterprise programs, governance models, and scalable org structures.
• Experience with CMMS platforms, preferably ServiceNow, and with enterprise reporting.
• Strong financial acumen including budgets, vendor strategies, and executive presentations.
• Ability to lead during high‑pressure incidents and influence cross‑functional teams.

Responsibilities

• Lead the enterprise Central Operations organization and establish an integrated operating model across groups.
• Develop and execute multi-year strategies, roadmaps, budgets, and capability-building plans.
• Translate executive direction into prioritized programs with accountable owners and timelines.
• Oversee incident response, governance forums, and performance metrics across sites.
• Provide executive-ready updates and board materials on reliability, readiness, and investment needs.
• Govern standards, procedures, and change requests to improve reliability and scale.

Skills

Leadership

Strategic planning

Risk management

Communication

Crisis leadership

Vendor management

Data-driven decision-making

Process improvement

Cross-functional collaboration

Change management

Project management

Education

Bachelor's degree in engineering, Operations, Facilities Management, Business, or related discipline

Tools

ServiceNow

Power BI

Workday Learning

Job description

Aligned Data Centers is seeking a Senior Director, Central Operations to lead the enterprise operating model across Operational Reliability, Workforce Readiness, and Operational Excellence. You will integrate technical reliability, incident management, training, and governance into a scalable program with executive visibility.

You will partner with Site Operations, Engineering, Customer Success, and Finance to translate business priorities into measurable enterprise initiatives, drive