Senior Director, AI-Driven Customer Engineering

WebHosting; Austin (TX); Hybrid; USD 312,000 - 491,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Retirement Savings Plan

Employee Stock Participation Plan

Time Off

Job summary

Cloudflare is seeking a Senior Director Digital Native, Customer Engineering in the United States. The role partners with Sales leadership to drive GTM, AI-enabled execution, and customer outcomes across Digital Native clients.

You’ll guide regional strategy, set standards for engineering excellence, and act as executive sponsor on high-stakes deals. Responsibilities include mentoring managers, shaping talent pipelines, overseeing win rates and deal quality, and collaborating with Product and

Qualifications

• Proven leadership and people-management experience.
• Strategic thinking with GTM execution focus.
• Familiarity with AI-assisted platforms and enterprise pre-sales.

Responsibilities

• Lead regional Digital Native Customer Engineering strategy and GTM.
• Mentor CE Managers and scale teams during rapid growth.
• Define career development, succession planning and performance frameworks.

Job description

Cloudflare is seeking a Senior Director Digital Native, Customer Engineering in the United States. The role partners with Sales leadership to drive GTM, AI-enabled execution, and customer outcomes across Digital Native clients.

You’ll guide regional strategy, set standards for engineering excellence, and act as executive sponsor on high-stakes deals. Responsibilities include mentoring managers, shaping talent pipelines, overseeing win rates and deal quality, and collaborating with Product and