Senior Desktop Support Engineer – Onsite

Sapsol Technologies Inc; Pine Bluff (AR); On-site; USD 45,000 - 65,000; Full time

Job summary

Sapsol Technologies Inc is seeking a desktop support specialist for 100% onsite work in Pine Bluff, AR. You will provide hands-on support to end users and ensure workstation tools are available and working with minimal disruption.

The ideal candidate has 5+ years in desktop support, strong customer service, and solid knowledge of operating systems, Microsoft Office, and Active Directory. You will meet end users face-to-face and collaborate with IT teams.

Qualifications

• Undergraduate degree or vocational certificate, or 2 years information systems experience.
• Strong customer service orientation and problem-solving skills.
• Experience with operating systems and Microsoft Office applications.

Responsibilities

• Provide support for all desktop PCs and related equipment with minimal user disruption.
• Hands-on, face-to-face end-user support to resolve issues.
• Troubleshoot software, OS, and hardware problems and document resolutions.

Skills

PC troubleshooting

Software installation

Hardware repair

LAN switching

Data networking

Voice support

Server support

Education

Undergraduate degree

Vocational certificate

Tools

Active Directory

Job description

Sapsol Technologies Inc is seeking a desktop support specialist for 100% onsite work in Pine Bluff, AR. You will provide hands-on support to end users and ensure workstation tools are available and working with minimal disruption.

The ideal candidate has 5+ years in desktop support, strong customer service, and solid knowledge of operating systems, Microsoft Office, and Active Directory. You will meet end users face-to-face and collaborate with IT teams.