Senior Desktop Support Engineer – Enterprise IT Expert

LTM; Sweeny (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Comprehensive medical plan

401(k) plan with company match

Paid paternity and maternity leave

Job summary

A leading technology services firm is looking for a Workplace Support Engineer to maintain end-user computing equipment and troubleshoot various incidents. The ideal candidate will have at least 7 years of experience and strong knowledge of operating systems. Responsibilities include handling service requests, providing smart-hand support for IT infrastructure, and ensuring equipment operates effectively. The role offers a comprehensive medical plan, 401(k) matching, and paid leave options.

Qualifications

• 7 years of related work experience.
• Sound knowledge of operating-system troubleshooting.
• Experience deploying Windows operating systems in enterprises.

Responsibilities

• Maintain end-user computing equipment and peripherals.
• Handle incidents and service requests following priority levels.
• Provide smart-hand support for server racking and cabling.

Skills

Operating system troubleshooting

Building machines for new joiners

Installing and upgrading Windows

Configuring hardware and applications

Network connectivity configuration

Education

MCSA Windows certification

MCSE Desktop Infrastructure certification

Job description

A leading technology services firm is looking for a Workplace Support Engineer to maintain end-user computing equipment and troubleshoot various incidents. The ideal candidate will have at least 7 years of experience and strong knowledge of operating systems. Responsibilities include handling service requests, providing smart-hand support for IT infrastructure, and ensuring equipment operates effectively. The role offers a comprehensive medical plan, 401(k) matching, and paid leave options.