Senior Desktop Engineer - Windows & IT Support Pro

Zone IT Solutions; Scottsdale (AZ); On-site; USD 70,000 - 80,000; Full time

Job summary

A leading IT services provider based in Scottsdale, AZ is seeking a skilled Desktop Engineer. In this position, you will provide comprehensive desktop support, focusing on the installation, configuration, and troubleshooting of various hardware and software in a corporate environment. Candidates should have at least 3 years of experience in desktop support, strong knowledge of Windows operating systems, and excellent problem-solving skills. This position offers a competitive salary ranging from $70,000 to $80,000 annually.

Qualifications

• Minimum of 3 years of experience in a desktop support role or similar environment.
• Experience with hardware setup, troubleshooting, and repair including desktops, laptops, printers, and peripherals.
• Strong understanding of networking concepts including TCP/IP, DNS, and DHCP.

Responsibilities

• Provide comprehensive desktop support including installation and configuration of hardware and software.
• Ensure a smooth and efficient IT experience for all end users.
• Use remote support tools and ticketing systems for service management.

Skills

Windows operating systems (Windows 10/11)

Microsoft Office Suite

Active Directory

Problem-solving skills

Customer service orientation

Education

Certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate

Job description

A leading IT services provider based in Scottsdale, AZ is seeking a skilled Desktop Engineer. In this position, you will provide comprehensive desktop support, focusing on the installation, configuration, and troubleshooting of various hardware and software in a corporate environment. Candidates should have at least 3 years of experience in desktop support, strong knowledge of Windows operating systems, and excellent problem-solving skills. This position offers a competitive salary ranging from $70,000 to $80,000 annually.