Senior Desktop Support Engineer – Enterprise IT

LTM; Sweeny (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive medical plan

401(k) plan with company match

Paid paternity and maternity leave

Job summary

LTM is looking for a skilled Desktop Support Analyst to provide troubleshooting and maintenance for end-user computing equipment across various locations. Key responsibilities include managing incidents, supporting desktop OS installations, and maintaining computing hardware.

The ideal candidate will have over 7 years of experience, sound knowledge of operating systems, and certifications like MCSA or MCSE. The position offers a comprehensive medical plan and retirement benefits.

Qualifications

• Sound knowledge of operating-system troubleshooting.
• Experience in installing, upgrading, and migrating Windows.
• Ability to configure network connectivity.

Responsibilities

• Troubleshoot and repair end-user computing equipment.
• Handle incidents and service requests.
• Install and support desktop OS and software.

Skills

Operating-system troubleshooting

Building machines for new joiners

Installing, upgrading, and migrating Windows

Configuring hardware and applications

Monitoring and maintaining Windows systems

Education

7 years of related work experience

Certifications (e.g., MCSA Windows, MCSE Desktop Infrastructure)

Job description

LTM is looking for a skilled Desktop Support Analyst to provide troubleshooting and maintenance for end-user computing equipment across various locations. Key responsibilities include managing incidents, supporting desktop OS installations, and maintaining computing hardware.

The ideal candidate will have over 7 years of experience, sound knowledge of operating systems, and certifications like MCSA or MCSE. The position offers a comprehensive medical plan and retirement benefits.