Senior Deskside Tech — Onsite IT Support Leader

NTT DATA; Indianapolis (IN); Presencial; USD 80 000 - 134 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical/dental/vision insurance

Employer contributed health plan

Flexible spending or health savings

Life and AD&D insurance

Short and long term disability

Paid time off

Employee assistance

401k with company match

Additional voluntary or legally-needed

Resumo da oferta

NTT DATA in Indianapolis, Indiana, seeks a Senior Desktop Support Technician to provide on-site IT services at field offices, performing MACD support, proactive monitoring, and break/fix work to keep end-user devices productive.

This role staffs a Tech Bar for walk-up support, emphasizes troubleshooting, IT asset management, and strong customer service, ensuring efficient changes and repairs across mission-critical environments.

Qualificações

• Proficiency in troubleshooting end-user devices.
• Ability to provide on-site IT support as needed.
• Familiarity with IT asset management.
• Strong communication and customer service skills.

Responsabilidades

• Proficiency in troubleshooting end-user devices
• Ability to provide on-site IT support as needed
• Familiarity with IT asset management
• Strong communication and customer service skills

Conhecimentos

Troubleshooting end-user devices

On-site IT support

IT asset management

Communication & customer service

Formação académica

Bachelor's degree

Descrição da oferta de emprego

NTT DATA in Indianapolis, Indiana, seeks a Senior Desktop Support Technician to provide on-site IT services at field offices, performing MACD support, proactive monitoring, and break/fix work to keep end-user devices productive.

This role staffs a Tech Bar for walk-up support, emphasizes troubleshooting, IT asset management, and strong customer service, ensuring efficient changes and repairs across mission-critical environments.