Senior Delivery Practice Leader, ProServe

Amazon Web Services (AWS); Atlanta (GA); On-site; USD 169,000 - 229,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Web Services, Inc. seeks a Delivery Practice Manager to lead a team of Delivery Consultants and Engagement Managers, guiding enterprise customers through transformative projects.

You will align business outcomes with AWS offerings, drive scoping, and ensure timely, on-budget delivery while maintaining high customer satisfaction. The role involves frequent interaction with directors and executives, portfolio oversight, and collaboration with partner teams to achieve successful engagements

Qualifications

• 10+ years in IT consulting/management with IT transformation in customer-facing roles.
• 3+ years of direct people management leading a team of consultants.
• Experience with customer relationship management, especially C-suite level engagement.
• Knowledge of infrastructure-as-a-service (IaaS) cloud computing transition challenges.
• Experience in IT consulting/management with IT Transformation in a customer-facing role.

Responsibilities

• Building and managing a high-performing team of Delivery Consultants.
• Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features.
• Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers.
• Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements.
• Driving business development initiatives and exceed customer satisfaction targets.

Skills

IT consulting

People management

C-suite Engagement

IaaS knowledge

Customer-facing IT Transformation

Job description

Amazon Web Services, Inc. seeks a Delivery Practice Manager to lead a team of Delivery Consultants and Engagement Managers, guiding enterprise customers through transformative projects.

You will align business outcomes with AWS offerings, drive scoping, and ensure timely, on-budget delivery while maintaining high customer satisfaction. The role involves frequent interaction with directors and executives, portfolio oversight, and collaboration with partner teams to achieve successful engagements